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Student Transportation

posted Jun 7, 2016, 2:23 AM by web admin   [ updated Jun 7, 2016, 12:34 PM ]
PR School Bus
How Parents Can Get Route Information
OPT Customer Service Agents are available Monday-Friday from 6 a.m. to 7:30 p.m. at (718) 392-8855 and at http://schools.nyc.gov/Offices/Transportation to answer questions, take service complaints, and provide information for parents and schools. Staff is always available at OPT until bus companies report that all bus routes have been completed and children have arrived safely at home. OPT Customer Service Agents are also available on weekends during peak periods of the year to assist parents and schools with information concerning school opening in September and summer transportation in late June.

Let Us Know How to Reach You
OPT needs to have accurate address and contact information for each child we serve to provide the best service and information to parents regarding their child’s transportation needs. We rely on this information to contact parents in the event of emergencies or other situations, as well as for mailings and other critical communication. Within the City's Department of Education, all address changes are made at the school level. Parents should contact their child’s school to update address and emergency contact information.