Devices for Remote Learning

Do you need a device, need technical support or to fix a broken device, or are dealing with a lost or stolen device? Call DOE’s IT Help desk at 718-935-5100 and press 5 to get assistance.

You can also get quick help online (click onto the links):

• Remote Learning Support Link

• Browse tech support topics: schools.nyc.gov/technicaltools

• File a tech support ticket: schools.nyc.gov/techsupport

• Request a device: schools.nyc.gov/devices

• Get support with a DOE-issued iPad: schools.nyc.gov/ipadfixes

• Issues with your Internet connection: schools.nyc.gov/internet

• Free Meals for Students and Families

All families and students can continue to go to any school building between 9:00 a.m. and noon on weekdays to pick up three free grab-and-go meals. No identification or registration is necessary. Halal and kosher meals are available at some sites, which are listed at schools.nyc.gov/freemeals.